Shipping Policy for Vox Nova Clothing
Thank you for choosing Vox Nova Clothing! We are committed to delivering your orders to you in a timely and efficient manner. Please review our shipping policy to understand how we process and ship your orders.
Shipping Summary
Cut off time: 2:00 PM Phoenix, Arizona Time
Order processing: 1-2 Days Average.
Up to 3 Days during peek or for special items (Items are made to order)
Delivery time: 2 to 5 Days.
Delivered by USPS. Some items may start with FedEx and delivered by USPS
Delivery Days: Monday – Saturday according to USPS Schedule
You will receive your item via USPS as you usually do.
You will receive an email with your tracking number when your item ships.
Details
Cut Off Time Time
2:00 PM Phoenix, Arizona Time
Processing Time
Order processing time refers to the time it takes for us to print and prepare your order for shipment. This typically takes 1-3 business days (in most cases less than 2 days) since it is made specially for you. Please note that processing time can vary depending on product type and order volume, especially during peak seasons. We strive to process orders as quickly as possible, and you will receive a notification once your order has been shipped.
Shipping Time
Shipping time refers to the time it takes for your order to reach you after it has been shipped from our facility. Shipping times vary depending on your location and the shipping method selected at checkout.
Estimated Shipping Times:
Domestic (United States): Please allow 2-5 business days for delivery after your order has been processed and shipped.
International (If available) : International shipping times vary significantly depending on the destination. Please allow 10-30 business days if coming from the USA to a remote country, and 2 to 7 days if sent from a printing warehouse near you for delivery after your order has been processed and shipped. Please be aware that customs processing in your country may cause additional delays.
Shipping Costs:
Shipping costs are calculated based on the number of items in your order and your delivery location. You can view the shipping costs at checkout before completing your purchase. We offer various shipping options, and the cost will depend on the option you choose.
Shipping Methods:
We utilize reliable shipping carriers to ensure your order arrives safely. The specific carrier may vary depending on your location and shipping option. Most likely: USPS, FedEx, UPS
Shipping Destinations:
We currently ship to the USA ONLY.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number on our Contact Page to monitor the progress of your shipment on the carrier’s website. Please allow up to 24 hours for the tracking information to become available after you receive the shipping confirmation.
Customs, Duties, and Taxes (International Orders if applicable):
For international orders, please be aware that your order may be subject to import duties, taxes, and customs clearance fees upon arrival in your country. These charges are **not included** in the product price or shipping cost and are the responsibility of the recipient. Vox Nova Clothing is not responsible for any customs delays or additional fees incurred. We recommend checking with your local customs office for information on potential charges.
Lost or Damaged Orders
In the unlikely event that your order is lost or arrives damaged, please contact us immediately at [email protected] within 5 days of the estimated delivery date. We will work with the shipping carrier to investigate the issue and strive to resolve it as quickly as possible. Please retain all packaging materials and damaged items in case an inspection is required by the carrier. Please understand that we depend on the mail just like you do and any shipping mishap is the carrier’s responsibility.
Shipping Address Accuracy
Please ensure that you provide an accurate and complete shipping address at checkout. Vox Nova Clothing is not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, you will be responsible for the additional shipping costs to reship the order to the correct address.
Contact Us
If you have any questions regarding shipping policy or methods, please go to our contact page and choose your preferred method to contact us. You can also just email us at [email protected].
Thank you for shopping with Vox Nova Clothing!
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